Refund Policy – CompleteNow

Effective Date: February 13, 2026

At CompleteNow, we are committed to providing high-quality translation services for articles, books, and general content. This Refund Policy explains the conditions under which refunds may be issued.

1. Our Commitment

We strive to deliver accurate and professional translations. If you are not satisfied with our service, please contact us immediately so we can address the issue.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• The delivered translation contains significant errors that were not present in the original material.

• The service was not delivered within the agreed-upon timeframe, and the delay is solely due to CompleteNow.

Refunds will not be issued if:

• Changes requested after delivery are due to stylistic preferences or subjective interpretation.

• The delay is caused by incomplete materials, incorrect instructions, or delayed responses from the client.

3. Requesting a Refund

To request a refund, please contact us within 7 days of receiving your translation at [Insert Contact Email]. Include:

• Your order or invoice number

• A description of the issue

• Supporting documents (if applicable)

We will review your request and respond within 5 business days.

4. Refund Method

Approved refunds will be issued using the same payment method used for the original transaction. Processing times may vary depending on your bank or payment provider.

5. Revisions

Before issuing a refund, we may offer free revisions to correct any errors or discrepancies. Our goal is to ensure your satisfaction with the final translation.